Privacy Policy

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Last Updated: 05/12/2025

Welcome to Nandalala Infotech (“Company”, “we”, “our”, “us”).
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nandalalainfotech.com, use our services, or use our software products such as LALA Invoice Billing App (https://invoicefree.in/).

If you have any questions, feel free to contact us:
📩 info@nandalalainfotech.com
📞 +91 9944850325

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Name 
• Email address 
• Phone number 
• Company name 

Any information submitted through contact forms, inquiries, or registration pages
 

b. Automatic Data Collection

When you visit our website or use our web applications, we automatically collect:

• IP address 
• Browser type & version 
• Device information 
• Pages visited & duration 
• Cookies and tracking data 
• Referring URLs
   

c. Service-Related Information

If you use our software, IT services, cloud/hosting solutions, or mobile apps (including LALA Invoice Billing App), we may collect:

• System logs 
• User activity logs 
• Error logs 
• Service usage statistics 
• Technical diagnostic information
   

2. How We Use Your Information

We use collected information to:

• Provide, manage, and maintain our services 
• Deliver product features and updates 
• Respond to inquiries or customer support requests 
• Improve website performance and user experience 
• Send service-related notifications or promotional updates 
• Enhance security and prevent fraudulent activities 
• Comply with legal or regulatory requirements
   

3. How We Share Your Information

We do not sell your personal information.

We may share data with:

• Trusted third-party service providers (hosting, analytics, payment gateways, email services) 
• Legal authorities if required for compliance 
• Internal teams for customer support, billing, and product operations
   

All sharing is done under strict confidentiality and data protection agreements.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality 
• Track analytics and usage behavior 
• Remember user preferences
   

You may disable cookies in your browser, but some features may not work correctly.

5. Data Security

We implement strong security measures including:

• SSL encryption 
• Secure servers 
• Firewalls 
• Controlled access 
• Regular security audits
   

Despite our best efforts, no online transmission is 100% secure.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide services 
• Comply with legal obligations 
• Resolve disputes 
• Enforce agreements
   

7. Your Rights

Depending on your geographic location, you may have the right to:

• Access your personal data 
• Request corrections or deletion 
• Withdraw consent 
• Request a downloadable copy of your data 
• Opt-out of marketing messages 

To exercise these rights, contact us at:
📩 info@nandalalainfotech.com

8. Third-Party Websites

Our website or applications may contain links to third-party websites.
We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website with the updated date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

Nandalala Infotech
📩 Email: info@nandalalainfotech.com
📞 Phone: +91 9944850325
🌐 Website: www.nandalalainfotech.com

11. LALA Invoice Billing App – Privacy & Data Usage

                LALA Invoice Billing App (https://invoicefree.in/) is a digital billing and business management application developed and maintained by Nandalala Infotech. This section explains how user data is collected and handled specifically for this product.

a. Information Collected by LALA Invoice Billing App

When you use the app, we may collect:

• Business name & contact details 
• Customer details (name, phone, email, GSTIN) 
• Invoice and billing data 
• Product/service information 
• Transaction logs 
• User-created files (PDF invoices, quotations, estimates) 
• Device information (model, OS, browser if web version is used)
   

No financial or banking data is collected unless explicitly required for a chosen feature.

b. How LALA Invoice Billing App Uses Your Data

Your data is used to:

• Generate invoices, quotes, and business reports 
• Synchronize data across devices (if cloud sync is enabled) 
• Send email or WhatsApp invoices (only with your permission) 
• Improve app performance and stability 
• Provide customer support 
• Track and prevent misuse or fraudulent activities
   

c. Data Storage & Protection

• All user invoice data is stored securely on encrypted servers. 
• App data is encrypted in transit (HTTPS/SSL). 
• Access is granted only to authenticated users. 
• Regular backups ensure data safety. 
• We do not access or view your invoices unless you explicitly share them with support for troubleshooting.
   

d. Data Ownership

All invoice and business data created using the app remains 100% your property.
You may download, export, or delete your data at any time.

e. Cloud Sync & Online Backup (If Enabled)

If you choose cloud backup:

• Your data is stored on secure servers 
• You can restore your data on any device 
• Only you have access to your backup
   

f. User Consent

By using the app:

• You consent to operational data collection 
• You may revoke consent by uninstalling the app or contacting support
   

g. Third-Party Integrations

The app may integrate with:

• Email service providers
• WhatsApp APIs 
• Cloud hosting providers 
• Analytics tools

All integrations comply with international data privacy standards.
 

h. No Sale or Commercial Sharing of Data

We never sell invoice, business, or customer data to any third party.